FAQS
- Are these perfumes long lasting?
All of our perfumes are designed to be very long lasting, just like designer fragrances, depending on the composition.
- Is there a way to try the perfume?
We don't like regrets. In order to have a risk-free purchase we give you full freedom to try out the travel size of each scent according to availability prior to buying the 50ml bottle, or you can pass by our offline locations for a full try on experience
- How should I store my perfume?
Ideally, perfumes should be kept away from direct light or heat or drastic changes in temperature in an upright position.
- Where should I apply my perfume?
Your pulse points, located on the inside of your wrists, inner elbows, below your belly button, and behind your ear lobes and knees, are where your veins sit closest to your skin, so you can (literally) feel your pulse. These warm spots on your body emit extra body heat, which helps to naturally diffuse a scent.
- Where do you ship & how much does shipping cost & how long does it take?
We ship all over Egypt & Same Day Delivery option is available inside Cairo only.
- Can I change my shipping address?
You can change your shipping address as long as the order has not been fulfilled yet.
- When will my order ship?
Here’s how it works: you order, we process, then we ship.
Orders typically take up to 1 business days to process. Orders placed after 2pm are processed the next business day.
All orders are shipped from our warehouse, so depending on where you are located, it can take between 5 to 7 business days to arrive for standard delivery, quick delivery is shorter it takes 2 to 3 business days and same day happens to be delivered at the same day it was ordered. We ship Saturday through Thursday, excluding Fridays and holidays. After placing an order, you’ll receive a confirmation email.
- Can I cancel my order?
You can cancel your order as long as the order has not been fulfilled yet.
- What should I do if I have problems with my order?
We advise you to contact us rightaway through our email info@gonaturalegypt.com or our Instagram dms.